Shipping policy

At Azteca Western Wear, we proudly ship our Mexican-made boots, apparel, jewelry, and accessories with care to ensure they arrive safely to you.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed the next business day.

During high-demand seasons or promotions, processing times may be slightly extended.

Shipping Methods & Rates

Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method.

We offer Economy, Standard, and Express shipping options when available.

All prices are displayed in U.S. dollars (USD).

Delivery Time

Delivery times are estimates and begin once the order has shipped, not when the order is placed.

Azteca Western Wear is not responsible for shipping delays caused by carriers, weather conditions, or other unforeseen circumstances.

Shipping Destinations

We currently ship within the United States.

For international shipping inquiries, please contact us before placing your order.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

Azteca Western Wear is not responsible for lost or stolen packages once marked as delivered by the carrier.

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees.

Questions

For any shipping-related questions, please contact us through our website. We’re happy to help.